Frequently Asked Questions

Everything you need to know about shopping at GameLab Outlet.

How long does shipping take for GameLab apparel?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.

What is your return policy for outlet items?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that items marked as 'Final Sale' are not eligible for return.

How do I ensure I choose the right size?

Each product page features a detailed size guide. Since our outlet collections feature various fits, we recommend measuring a similar garment you own and comparing it to our chart.

Are the products at GameLab Outlet authentic?

Yes, 100%. All items sold at GameLab Outlet are authentic pieces from previous seasons or exclusive overstock collections sourced directly from our manufacturing partners.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installment payments.

Can I track my order once it has shipped?

Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.